Returns & Refund Policy

At Estaa Sweets, we take pride in the quality of our handcrafted treats. Due to the perishable nature of our products, we offer replacements or refunds only for items that arrive damaged or incorrect.

Return Process

• 1.
  Report Issue

  Contact our support team within 24 hours of delivery with your order number and photos of the product.

• 2.
  Review Process

  Our quality assurance team will review your claim to verify the damage or error in the shipment.

• 3.
  Resolution Approval

  Once validated, we will notify you via email regarding the approval of your refund or replacement request.

• 4.
  Processing

  Approved refunds will be credited to your original payment method within 5-7 business days, or a fresh batch will be dispatched immediately.